Facebook Instagram Youtube
Contact Us:

(260) 306-8496

info@motorcitysync.com

Login
Create An Account

Privacy Policy

Last Updated: 1.11.26

This Privacy Policy describes how Motor City Sync (“we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our website, services, and platform (collectively, the “Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

Table of Contents

1. Information We Collect

We collect information in several ways depending on how you interact with the Platform.

A. Information You Provide Directly

When you create an account, submit content, or communicate with us, we may collect:

  • Account Information

    • Name

    • Username

    • Email address

    • Password (hashed and encrypted)

    • Account type (e.g., creator, filmmaker)

  • Profile Information

    • Display name

    • Bio

    • Profile image

    • Company or brand name (if applicable)

  • Content You Upload

    • Music tracks, stems, metadata, artwork

    • Project details, briefs, proposals

    • Messages, negotiations, and support tickets

  • Payment & Subscription Information

    • Subscription status

    • Transaction IDs

    • Billing history
      (Note: We do not store full payment card details.)

  • Communications

    • Messages sent through the Platform

    • Support inquiries

    • Email communications

B. Information Collected Automatically

When you use the Platform, we may automatically collect:

  • Device & Usage Data

    • IP address

    • Browser type

    • Device type

    • Operating system

    • Pages viewed

    • Referring URLs

    • Date and time of access

  • Log and Event Data

    • Account activity

    • Content interactions

    • Purchase and licensing events

    • System and security logs

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions

  • Remember user preferences

  • Analyze site usage and performance

  • Support essential platform functionality

You may disable cookies through your browser settings, but some features of the Platform may not function properly.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including to:

  • Provide, operate, and maintain the Platform

  • Create and manage user accounts

  • Facilitate licensing transactions and subscriptions

  • Enable messaging, proposals, and negotiations

  • Process payments and prevent fraud

  • Communicate with users regarding accounts, updates, and support

  • Improve functionality, performance, and user experience

  • Enforce our Terms of Service and platform policies

  • Comply with legal and regulatory obligations

3. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

A. Service Providers

We may share data with trusted third-party vendors who assist with:

  • Payment processing

  • Email delivery

  • Hosting and infrastructure

  • Analytics and performance monitoring

These providers are authorized to use your information only as necessary to provide services to us.

B. Legal & Compliance Obligations

We may disclose information if required to do so by law or in response to:

  • Court orders

  • Subpoenas

  • Legal processes

  • Law enforcement requests

  • Protection of our rights, users, or the public

C. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

4. User-Generated Content & Public Information

Certain information may be visible to other users or the public, including:

  • Profile display name and image

  • Uploaded tracks or project listings

  • Public metadata associated with content

Private messages, negotiations, and licensing details are not publicly visible and are accessible only to authorized users.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain legal and financial records

  • Resolve disputes

  • Enforce agreements

You may request account deletion, subject to retention requirements imposed by law or contractual obligations.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information, including:

  • Encrypted passwords

  • Secure authentication mechanisms

  • Access controls

  • Monitoring and logging

However, no method of transmission or storage is 100% secure. Use of the Platform is at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests can be made by contacting us at the email address listed below.

8. Children’s Privacy

The Platform is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from minors.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. International Users

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our servers or service providers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Motor City Sync
Phone: (260) 306-8496
Email: support@motorcitysync.com
Website: https://www.motorcitysync.com